We Stand Behind Every Project We Complete

If something isn't right after your Blue Chip project is finished, we want to know about it. Here's what's covered, how the process works, and what to expect when you reach out.

Our Commitment

Your project doesn't end when we pack up our tools.

Every project completed by Blue Chip Window & Door across Raleigh and the Research Triangle comes with a standard one-year workmanship warranty. We cover the quality of our installation and craftsmanship — and if an issue arises that falls under our scope, we’ll take care of it.

Beyond our own warranty, the products and materials installed during your project may carry their own manufacturer warranties. If a product itself fails, we’ll help you navigate that process too. Either way, Blue Chip is the one call you need to make.

What's Covered

Two types of coverage — we'll help you through both

Blue Chip workmanship warranty

All projects come with a one-year warranty on our installation work and craftsmanship. If a problem results from how something was installed or finished, that falls on us — full stop.

Manufacturer product warranty

Products and materials have their own manufacturer warranties. If the product itself fails, Blue Chip will refer you to the appropriate warranty path and serve as your liaison throughout the process.

Additional warranty coverage may be available upon request, providing extended protection on materials and labor beyond the standard one-year term. Ask your project manager about extended coverage options before your project begins.

The Claim Process

What happens after you reach out

We’ve designed our warranty claim process to be clear and low-friction. Here’s what to expect from start to resolution.

Contact Blue Chip

Reach out by phone or through our warranty form and describe the issue. We'll document the claim and schedule an assessment.

Issue identification

We'll determine whether the issue relates to our workmanship or the product itself. This determines which warranty path applies and sets the right expectations upfront.

Warranty path & remedy

If the issue is our workmanship, we handle it directly. If it's a product failure, we'll guide you through the manufacturer warranty process and offer a remedy to restore the work — so you're not left managing it alone.

What You Can Expect

We act as your advocate, not a gatekeeper

One-year workmanship warranty on every project

Covers all installation and craftsmanship performed by Blue Chip throughout Raleigh, Cary, Apex, and Wake County.

We'll help you with manufacturer warranty claims

Blue Chip acts as liaison so you're not navigating the manufacturer process alone.

Extended coverage available on request

Ask about optional extended warranty coverage for added protection on materials and labor.

Clear path to resolution, not runaround

We identify the issue, determine the right warranty path, and work toward a solution — we don't pass the buck.

Have a warranty concern? Let's talk.

Blue Chip serves homeowners and commercial clients throughout the Research Triangle. If something isn’t right, we want to hear from you and make it right.